Terms & Conditions
Welcome to our website. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing any order.
General Conditions
- By using this website, you confirm that you are at least 18 years old or using it under supervision
- We reserve the right to update or change these terms at any time without prior notice
- Any misuse of the website may result in termination of your access
Products & Orders
- All products are subject to availability
- We reserve the right to limit or cancel any order
- Product images are for illustration purposes; actual product may slightly vary
Pricing & Payment
- All prices are listed in Bangladeshi Taka (BDT)
- We reserve the right to change prices at any time without notice
- Payment can be made via Cash on Delivery or available online payment methods
Shipping & Delivery
- Delivery time and charges are mentioned on our Shipping Policy page
- Delays may occur due to unforeseen circumstances (weather, courier issues, etc.)
Refund Policy
If your return request is approved, we will process the refund after receiving and inspecting the returned product.
- Refunds will be completed within 7–15 working days.
- Refunds will be issued through the original payment method or mobile banking, depending on the order method.
Cancellation Policy
- Orders can be cancelled before shipment
- Once shipped, cancellation is not possible
Limitation of Liability
- We are not responsible for any indirect or incidental damages resulting from the use of our website or products
Customer Support:
Our support team is available every day from 10:00 AM to 7:00 PM.
Phone: +8801577-197246
Email: support@trusignbd.com